Terms and Conditions

1. Scope
These Terms and Conditions apply to all purchases made through our online shop French Formulas LLC, which distributes French cosmetics and skincare products within the European Union.

2. Contracting Party

French Formulas LLC
German Branch
Désirée Berger
Im Meisental 37
67433 Neustadt an der Weinstraße
Germany

3. Conclusion of Contract
The product display in the online shop does not constitute a legally binding offer but an invitation to order. By clicking the order button, you submit a binding order for the items in your cart. You will receive confirmation by email immediately after placing your order.

4. Prices and Shipping
All prices include applicable VAT (if any) and exclude shipping fees. Shipping costs are clearly displayed during the checkout process.

5. Delivery
We deliver within the European Union. Delivery usually takes 3–7 business days, depending on the destination country.

6. Right of Withdrawal
Consumers have the right to withdraw from the contract within 14 days. See our [Cancellation Policy] for details.

7. Payment
Payment can be made via credit card, PayPal, Klarna, or other methods offered during checkout.

8. Retention of Title
Goods remain our property until full payment has been received.

9. Warranty
Statutory warranty rights apply.

10. Liability
We are only liable for intent and gross negligence. In cases of slight negligence, liability is limited to essential contractual obligations.

11. Dispute Resolution
The European Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr. We are not obliged to participate in a consumer arbitration process.